"WOW you guys are GREAT!!!!! I ordered (first time buyer) my software and you actually sent it out the SAME DAY. I am going to tell EVERYONE and school (buy software manager too) about the great service and ease of use!!!!! I've ordered software from other, school supplier companies, and waited 2-4 days fro them to make up their minds. Thanks for your ease of use and quick response to my emails and ordering." - Lance R.

"...Thank you for your assistance and for "walking the extra mile" which is the mile that separates professionals from amateurs." - Antonio P.

"By the way thanks for the great service you guys provided. After I got my password straightened out on Thursday, I placed my order over the web. It was here the next day on Friday. I know I will be using Gradware for all my needs. Thanks." - Mike W.

"Had a great weekend...and thank you for asking. I understand and appreciate your concerns. After I sent you the email message, I discovered that you had also left a message on the answering machine. Really appreciate the extra effort! The company should be happy to have you as an employee." - Terry P.

"I am looking forward to my new software, and doing more business with you. I gave a speech on Monday, and I told all my classmates about Gradware. Thanks again." - Carol T.

"I am so impressed with Gradware. I've referred several folks to you that are either in college (some "older" folks like myself on a somewhat limited budget) and some preparing to enter school...Your site and the service and discounts offered are valuable resources for us. Thank you!!" - Richard

"I appreciate the personal attention. You guys have a fine company." - David O.

"I appreciate the quick arrival of Acrobat... It only took about two business days to get here. Thank you for your efficiency. I really enjoy Gradware's services!" - Luke S.

"...I appreciate the personal touch. I feel valued as a customer!" - Bryan W.

"I just got my order today, was really shocked to receive it so soon. My son will really be surprised when he opens it... I can't thank you enough, and I have started telling everyone about Gradware.com since I found out about it. I'm sure that some of them will be ordering from you. We most surely will!!" - Fred A.

"I just want to tell you that you have just made my whole week! My nose is going to be buried in a Math book for the next 4 days. I was just not real, you know up for it. Then I check my E-mail and Wow. You have really made me feel great!!!!! Thanks again." - Gwen B.

"I just wanted to say thank you for all your time and patience. I'll be sure to tell my friends about Gradware." - Mark D.

"I like Gradware.com and the personal touch that you give." - Donn H.

"I received my first order from you today. Very fast and efficient. I have several more things to order and you can be assured they will be ordered from you!!!" - Jayne R.

"I want you to know that yesterday, I received the Adobe Photoshop. That is what I call "fast" and excellent service. I was so excited that it came." - Linda G.

"I would like to thank you for replacing the damaged order. The problem was taken care of in a very easy and timely manner. I have received the replacement order and it is in great condition. I truly appreciate the time and effort that went into fixing the problem. Even though the order was damaged, the customer service was easy to work with and very helpful. They turned the experience into a pleasant one and showed me that your organization is an Honorable and respectable one." - Brett W.

"It was very nice talking with you. Thank you for your patience and help. You and your colleagues make it fun to shop Gradware. It's like a treasure hunt!" - Suzanne W.

"Just wanted to give you some positive feedback. Your site is awesome: easy to navigate and well-designed. I just went out to check the status of my order and you make it sooooo easy to check on shipment status. Thanks!" - Terri H.

"My order arrived so fast I couldn't believe it. I told all my friends! Now they have bookmarked your site. Thank you!!" - Melodie H.

"My order has been received and installed in record time. Thanks for such speedy service. Take care." - Arden B.

"Super! What awesome service and an excellent website! Be prepared for more hits from my friends, and those who aren't academically active... well they'll wish they were. If you can't tell by now, I'm impressed. Thank you very much!" - Terry F.

"Tell your boss I said... Give you a raise, great customer service is rare these days." - Anthony H.

"Thank you! I'm glad to do business with you." - Mary L.

"Thank you for your prompt reply and handling of this purchase. I have already passed your website on to a number of people who I think can take advantage of your service." - Patty

"Thank you so much. I am extremely pleased with the response to my emails and the support I have been receiving during my purchase process. I am in the "service" industry and deal with various aspects of customer issues. Thank you so much for making this purchase an easy and confident one." - Laurence M.

"Thank you! I will definitely be doing a bit more business with your firm!" - James B.

"Thank you very much for your very quick response and thorough explanation. Aside from the initial confusion on the product, I have been extremely satisfied and pleased with my experience with Gradware." - Matt R.

"Thanks... You do a wonderful job with customer service." - Miltie T.

"Thanks for all your help, I am sure you acquired at least six Karma points for patience." - Carolyn B.

"Thanks! I appreciate your timely response." - Linne S.

"Thanks for the note. I really appreciate the way you and your team do business. You've earned my respect and any referrals I send your way can be made with confidence." - Neal B.

"Thanks for the quick delivery of my order. It came in one day. That's fast! and very impressive. Keep up your excellent service." - James G.

"THANKS for your email, and the faster advance shipping! You're way cool!!! Looking forward to doing future repeat biz with Gradware.com." - Celia K.

"Thanks for your help and your quick response to my initial inquiry. I'll be purchasing more from you because of your excellent service." - Greg M.

"Thanks for your kind reply. Yes, I am happy with my experience, and I will be happy to use your site again in the future!" - Natalie G.

"Thanks for your super quick service! I will definitely shop with you again when the need arises." - Annabel H.

"Thanks so much for your prompt response to my order. It is refreshing to know that (quality) customer service is still around! A well-satisfied customer." - Will W.

"That was Quick!!!! Is your customer service always this good??" - Kent W.

"What a great experience! Thanks so much." - Phyllis G.

"Wow, thanks for being so NICE!!!!" - Robin J.

"You are *SO FAST!* I received that order today! I placed it last night! Thank you all too crazy!" - Michael S.

"You are so impressive. I've never seen anything like it from a company, even the best of companies. We would barely send the fax before you were letting us know you received it. You handled us beautifully all the way. And, you were exceptionally fast. Does your company sell stock? Seriously, if so, I want to buy some. A company that gives such great customer service has to be profitable and successful." - Marilyn M.