NetSupport Manager – Remote Control
NetSupport Manager is the latest evolution in Remote PC support and desktop management. Monitor multiple systems in a single action, and deliver hands on remote support or interactive training. Gather real-time inventory and system data. NetSupport Manager provides the ability to support Windows, Mac, Linux, Solaris and mobile devices all from a single console.
Designed to operate over your network, via mobile communications or the internet securely without the need for firewall configuration, NetSupport Manager provides a single solution for remote support. Adding to traditional Remote Control capabilities, NetSupport Manager also provides a range of supporting tools to aid in support, including dynamic Hardware and Software Inventory reports, Systems Management tools, full Audio support and even the ability to show an Operator's screen in real-time to any number of connected systems as an integrated training tool. NetSupport Manager includes full support for 32bit and 64bit Vista systems.
Features Include:
Remote control of single or multiple PCs at once.
Offers support of multiple platforms including Windows, Linux, Mac, Solaris, Pocket PC and Windows CE.
Delta File Transfer and Distribution, along with “drag & drop” transfer capabilities.
An Internet Gateway for stable and secure method to locate and communicate with systems via http, with a secondary gateway option.
Show function to conduct computer based training without the need for overhead projects, video splitters and additional hardware.
Can launch applications remotely.
Has a scripting language and scheduler that allows you to automate tasks.
Can get hardware and software inventories of the machines on the network.
Provides workstation monitoring, with an interactive thumbnail view of each system, including both screens for dual-monitor users.
Can remote deploy the application to the systems on your network simultaneously.
Offers chat and audio support with multiple users.
An interactive whiteboard is included to both aid in training and support.
Interacts seamlessly with Remote Desktop and explorer.
Integrates with Active Directory.
Offers Smartcard support for logins performed on Control PC, which is then redirected and applied on the Client PC.
PC Requirements:
DOS, Win 95/8, Win NT , Win ME, Win 2000, Win XP, Win 2003, Win 2008 and Vista.
Linux Requirements:
The NetSupport Manager Linux client supports at the time of release, SuSE, Red Hat / Enterprise and Fedora distributions.
mac Requirements:
NetSupport Manager client compatible with MAC OSX and carries Mac Universal certification.
Solaris Requirements:
The Solaris OS release is available for SUN SPARC systems.
Pocket PC Requirements:
Pocket PC 2003 or Windows Mobile 2003 and above
Strong ARM processors
ActiveSync / WiFi wireless LAN capabilities
Device RAM: 32Mb (64Mb Recommended)
Storage: Minimum 2Mb, full Install 10Mb required
Windows CE:
Processor: Strong ARM processors, X86 Compatible
Operating System: Windows CE 4.2 or above
ActiveSync capabilities
Device RAM: 32Mb (64Mb Recommended)
Storage: 5Mb free space required
Click to enlarge
